This Privacy Policy explains what personal data 99an collects from players in Pakistan and internationally, why we collect it, how it is used and stored, who we may share it with, and what rights you have over your own information. Please read this document fully before registering your 99an account.
Before diving into the full legal text, here is a plain-English summary of the six core principles that shape how 99an handles your personal information as a Pakistani player on our platform.
99an does not collect personal data for the sake of it. We gather only the information required to operate your account, verify your identity in line with KYC standards, process your PKR transactions via JazzCash or EasyPaisa, and keep the platform secure. If a piece of data is not necessary for these purposes, we do not ask for it.
99an does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing or commercial purposes. Your name, mobile number, CNIC details, and transaction history belong to you. They are used internally at 99an and shared only with the limited categories of processors described in this Policy — and only to the extent necessary.
Every interaction with the 99an platform — from the login page to the cashier to live casino game sessions — is protected by 256-bit SSL encryption. Data in transit between your device and our servers cannot be intercepted in readable form. Sensitive account data at rest is stored in encrypted form on access-controlled infrastructure.
This Privacy Policy sets out, clearly and specifically, the legal basis and purpose for collecting each category of personal data we hold. There are no hidden uses of your data at 99an. If we ever need to use your data for a new purpose not covered by this Policy, we will update this document and notify you before doing so.
Registered 99an players have the right to access, correct, export, and request deletion of their personal data at any time, subject to our legal retention obligations. You can also withdraw marketing consent, request data portability, and lodge objections to certain processing activities. Section 10 of this Policy sets out exactly how to exercise each right.
99an does not keep your personal data indefinitely. Retention periods are set based on the legal and regulatory requirements applicable to our business, including anti-money laundering record-keeping obligations. Once data is no longer required for its stated purpose and no legal retention obligation applies, it is securely deleted or anonymised in line with our internal data lifecycle policy.
99an ("99an", "we", "us", "our") operates the online casino and sports betting platform accessible at https://99an.club. 99an is the data controller in respect of all personal data collected through the platform, including data collected during account registration, identity verification, payment processing, gameplay, and customer support interactions.
This Privacy Policy applies to all users of the 99an platform regardless of their location, including players based in Karachi, Lahore, Islamabad, Faisalabad, and other cities across Pakistan. It also applies to visitors who browse the 99an website without registering an account, to the extent that data is collected from such visitors through cookies and analytics tools.
The categories of personal data collected by 99an depend on how you interact with the platform. The table below summarises the main data categories, examples of specific data points within each category, and the primary reason for collection.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, photograph | KYC verification, age confirmation (21+), AML compliance |
| Contact Data | Email address, Pakistani mobile number, residential address | Account communication, 2FA, withdrawal processing |
| Financial Data | JazzCash / EasyPaisa account number, HBL / UBL / Meezan Bank account details, deposit and withdrawal history in PKR | Payment processing, AML monitoring, fraud prevention |
| Transaction Data | Deposit amounts, withdrawal requests, bet history, bonus claims, game sessions | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, features used, session duration, click paths | Platform improvement, personalisation, responsible gaming monitoring |
| Communications Data | Live chat transcripts, email correspondence, complaint records | Customer support, dispute resolution, regulatory compliance |
| Marketing Preferences | Email marketing consent status, SMS marketing opt-in, preferred communication channel | Delivery of promotional communications where consent is given |
99an collects personal data through the following channels and mechanisms:
Data you provide directly when you register an account on 99an, complete KYC verification by uploading identity documents, make a deposit or withdrawal request, contact support via live chat or email, respond to a survey or promotion, or update your account profile settings.
Data collected automatically when you visit or interact with the 99an platform, including through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser configuration, and behavioural data such as pages visited and time spent on each game or feature. Please see Section 7 of this Policy for full details on our cookie practices.
In limited circumstances, 99an may receive personal data about you from third parties, including identity verification service providers used to cross-check CNIC and passport details, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) who confirm transaction status, fraud prevention databases, and game software providers who report gameplay outcomes to 99an's systems for account management purposes.
99an processes personal data only where a valid legal basis exists. The legal bases we rely upon are as follows:
The personal data collected by 99an is used for the following purposes:
99an does not sell, rent, or trade your personal data. We share data only in the following limited circumstances, and only to the extent necessary for the specified purpose:
99an engages third-party service providers who process personal data on our behalf under written data processing agreements that require them to maintain appropriate security standards. These include identity verification providers, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), cloud hosting and infrastructure providers, fraud detection services, and customer support platform providers.
Where you play games provided by third-party studios, certain gameplay data (such as session identifiers and bet amounts) may be transmitted to the relevant game provider's systems for the purpose of delivering the game. These providers are contractually prohibited from using such data for any purpose other than game delivery and RNG certification.
99an may disclose personal data to competent governmental authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or regulatory direction. This includes disclosure obligations arising under anti-money laundering legislation. 99an will, where legally permitted, notify you of any such disclosure request.
In the event of a merger, acquisition, or sale of all or part of 99an's business assets, personal data held by 99an may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to the privacy practices applicable to your data that result from it.
The 99an platform uses cookies and similar tracking technologies to operate core platform functionality, maintain your login session, remember your preferences, monitor platform security, and — where consent is given — deliver personalised content and measure the effectiveness of marketing campaigns.
You can manage your cookie preferences at any time via the cookie settings panel accessible in the footer of the 99an platform. You may also configure your browser to block or delete cookies; however, disabling strictly necessary cookies will prevent you from logging in and using the platform.
99an implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
While 99an takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 99an login credentials and for notifying us immediately if you suspect unauthorised access to your account.
99an retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The principal retention periods applicable to 99an player data are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML regulatory requirement |
| Transaction Records (PKR) | 5 years from transaction date | AML and financial record-keeping obligations |
| KYC Documents | 5 years post-account closure | Regulatory compliance |
| Communications Data | 2 years from last interaction | Dispute resolution, legitimate interests |
| Technical & Usage Data | 13 months on a rolling basis | Security monitoring, analytics |
| Marketing Preferences | Until consent is withdrawn + 1 year | Consent records obligation |
| Self-Exclusion Records | Indefinite (permanent exclusions) or duration + 2 years | Responsible gaming obligation |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with 99an's internal data lifecycle procedures.
As a registered 99an player or a visitor to the 99an platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact 99an support via live chat or email [email protected] with the subject line "Data Rights Request". 99an will respond within 30 days of receiving a valid request.
You have the right to obtain a copy of the personal data 99an holds about you, together with information about how and why it is processed. This is sometimes called a Subject Access Request (SAR).
You have the right to request correction of inaccurate personal data held about you, and to have incomplete data completed. You can also update basic contact details directly from your 99an account settings panel.
You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to 99an's legal retention obligations — for example, AML records cannot be deleted before their statutory retention period expires.
You have the right to request that 99an restricts processing of your data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or while an objection you have raised is being assessed.
Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive a structured, machine-readable copy of your personal data to transfer to another service provider.
You have the right to object to processing of your personal data where that processing is based on legitimate interests. You also have an absolute right to object to processing of your data for direct marketing purposes at any time, with no need to justify your objection.
The 99an platform is strictly intended for adults aged 21 years or over. 99an does not knowingly collect personal data from persons under the age of 21. Age verification is conducted at registration and prior to first withdrawal, using government-issued identification documents.
If 99an discovers that personal data has been collected from a person under the age of 21, all data relating to that individual will be permanently deleted from our systems, any associated account will be immediately closed, and deposits will be handled in accordance with our responsible gaming obligations. If you are a parent or guardian and believe that a minor in your care has registered on 99an, please contact support immediately via live chat so that we can take prompt action.
99an will send you promotional and marketing communications — including bonus offers, PSL cricket betting promotions, new game announcements, and special cashback campaigns — only where you have provided valid, freely given consent to receive such communications at the point of registration or subsequently via your account settings.
Marketing communications may be sent by email to your registered address and/or by SMS to your registered Pakistani mobile number, depending on the channels to which you have consented.
You may withdraw your marketing consent at any time by clicking the unsubscribe link included in every marketing email, by replying STOP to any marketing SMS, or by updating your communication preferences in your 99an account settings panel. Withdrawal of marketing consent does not affect your ability to use the platform or receive transactional communications related to your account.
Certain communications are transactional in nature and are sent regardless of your marketing consent status — these include account registration confirmations, deposit and withdrawal notifications, security alerts, and important policy update notifications. Transactional communications cannot be opted out of while your account remains active, as they are necessary for the proper operation of your account.
The 99an platform is operated on cloud infrastructure that may be located outside of Pakistan. Where personal data is transferred to servers or service providers located in other jurisdictions, 99an ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection principles. These safeguards may include contractual data processing agreements incorporating standard data protection clauses, or transfers to jurisdictions that provide an adequate level of data protection as assessed by applicable standards.
By registering a 99an account and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to 99an's cloud infrastructure and service providers as described in this section, subject to the safeguards described above.
99an reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes to the 99an platform's features and services. The effective date at the top of this page will be updated to reflect the date of the most recent revision.
Where an update to this Privacy Policy is material — meaning it substantially affects your rights or the ways in which your data is processed — 99an will notify you by email to your registered address and/or by a prominent notice on the platform prior to the change taking effect, giving you a reasonable opportunity to review the updated Policy. Your continued use of the 99an platform after a Privacy Policy update constitutes acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 99an has handled your personal data, please contact us in the first instance via the 24/7 live chat on the platform. Our support team will endeavour to resolve your query promptly.
For formal written data privacy requests or complaints, you may email [email protected] with the subject line "Data Privacy Request — [Your Account ID]" or "Data Privacy Complaint — [Your Account ID]" as appropriate. 99an will acknowledge your communication within 24 hours and provide a substantive response within 30 calendar days.
Now that you understand how 99an protects your personal data, explore Pakistan's most trusted online casino and sportsbook. From PSL cricket betting to live dealer tables and 500+ slots — all in PKR, all secured with 256-bit SSL. Must be 21+ to register.
Access 99an Login Explore 99an Casino