These Terms and Conditions govern your access to and use of the 99an platform, including all casino games, sports betting services, bonuses, and account features. Please read this document carefully before registering or placing any wager on 99an.
The sections below summarise the most important obligations from these Terms and Conditions. The full legal text follows further down this page and takes precedence in all cases.
Only individuals aged 21 years or older may register and use the 99an platform. Age and identity verification is carried out at registration and again at first withdrawal. Any account found to belong to a person under 21 will be immediately suspended and all funds forfeited in line with applicable gaming standards.
Each player may hold only one active 99an account. Duplicate accounts are strictly prohibited. If multiple accounts are detected linked to the same person, device, payment method, or household, 99an reserves the right to close all associated accounts and void any pending balances or bonus amounts pending review.
All bonuses awarded on 99an are subject to specific wagering requirements stated at the time of the offer. Wagering requirements must be met before any bonus-derived funds can be withdrawn. 99an reserves the right to amend, cancel, or withdraw any promotional offer at any time, with or without prior notice, in the case of suspected abuse.
All transactions on 99an are conducted in Pakistani Rupees (PKR). Deposits are processed via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. Withdrawals are processed to verified accounts matching the registered player's details only. 99an does not accept third-party payment instruments and may request additional verification for any transaction.
99an provides deposit limits, loss limits, session time controls, and self-exclusion tools accessible from every account's settings panel. Players who self-exclude may not attempt to re-register using alternate details during the exclusion period. Violation of self-exclusion constitutes a material breach of these Terms. Visit our Responsible Gaming page for full guidance.
In the event of a dispute, players must contact 99an support via live chat in the first instance. Unresolved disputes may be escalated through 99an's formal complaints procedure. These Terms are governed by applicable international gaming regulations. 99an's decision on all platform matters is final, subject to the complaints escalation process set out in Section 14 below.
By accessing, registering on, or using the 99an platform in any capacity — including browsing the website, creating an account, depositing funds, placing wagers, or claiming bonuses — you ("the Player", "you", "your") unconditionally accept and agree to be bound by these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you and 99an.
If you do not agree to any part of these Terms, you must immediately cease using the 99an platform and, if applicable, close your account by contacting support via live chat. Continued use of the platform following any amendment to these Terms constitutes acceptance of the revised Terms.
To be eligible to open and maintain a 99an account, you must satisfy all of the following conditions at all times:
99an reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within the stipulated timeframe will result in account suspension pending review. It is the sole responsibility of the Player to determine whether their use of the 99an platform is lawful in their specific jurisdiction.
Each individual may register only one (1) account on the 99an platform. The creation of multiple accounts by the same person, whether under the same name, a different name, a different email address, a different mobile number, or any other combination of details, is strictly prohibited and constitutes a material breach of these Terms.
When registering your 99an account, you are required to provide accurate, current, and complete information including your legal full name, date of birth, residential address in Pakistan, a valid Pakistani mobile number (used for SMS two-factor authentication), and a valid email address. You undertake to keep this information updated at all times.
99an operates a Know Your Customer (KYC) verification process in line with international gaming standards. You may be required to submit a copy of a government-issued photo identification document (such as a Pakistani CNIC or passport) and proof of address at any point — including at registration, prior to first withdrawal, or when 99an's risk monitoring systems flag an account for review. Accounts that fail KYC verification within the stipulated timeframe will be suspended.
You may request the closure of your 99an account at any time by contacting support via live chat. Any verified real-money balance at the time of closure will be processed for withdrawal to your registered payment method, subject to any applicable pending wagering requirements. Bonus balances that have not met wagering requirements will be forfeited upon closure.
You are solely responsible for maintaining the confidentiality of your 99an account credentials, including your password and any two-factor authentication codes sent to your registered Pakistani mobile number. You must not share your login details with any other person under any circumstances.
99an strongly recommends that all players enable SMS-based two-factor authentication, which is available to every account holder at no cost. In the event that you suspect your account has been accessed without your authorisation, you must notify 99an support immediately via live chat. 99an will not be held liable for losses arising from unauthorised access to an account where the player has failed to protect their login credentials or to report suspected unauthorised access promptly.
99an will never ask you for your password via email, live chat, or any other communication channel. Any communication purporting to be from 99an requesting your password should be treated as fraudulent and reported to support immediately.
All financial transactions on the 99an platform are denominated in Pakistani Rupees (PKR). 99an does not charge platform fees on standard deposits or withdrawals; however, your payment provider (JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank) may apply their own transaction charges, for which 99an accepts no responsibility.
The minimum deposit on 99an is Rs. 200. Deposits are credited to your account in real time or within the processing window applicable to your chosen payment method. All deposit instruments must be registered in your own name — third-party deposits are not accepted and will trigger a KYC review and potential account suspension.
Withdrawals may only be processed to a payment account that matches the name on your verified 99an account. Before your first withdrawal is approved, you must have completed KYC identity verification in full. JazzCash and EasyPaisa withdrawals are typically processed within 3–8 minutes of approval. Bank transfer withdrawals (HBL, UBL, Meezan Bank) are processed within 1–3 business days, subject to the respective bank's clearing timelines. 99an reserves the right to carry out enhanced due diligence checks on any withdrawal request, which may extend processing times.
99an operates in compliance with applicable anti-money laundering (AML) obligations. Any transaction or pattern of transactions that raises reasonable suspicion of money laundering, fraud, or other financial crime will be reported to the relevant authorities, and the associated account will be suspended immediately pending investigation. 99an cooperates fully with competent authorities in all AML-related investigations.
99an offers a range of bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, free spin campaigns, cashback offers, and cricket-specific promotions during PSL season. All promotions are subject to the specific terms stated at the time the offer is presented, including applicable wagering requirements, minimum deposit thresholds, eligible games, and expiry windows.
Bonus funds must be wagered the number of times stated in the specific promotion's terms before any resulting balance may be withdrawn as real money. Wagering requirements are calculated on the bonus amount unless otherwise stated. Different game categories may contribute at different rates toward wagering requirement completion — slots typically contribute 100%, while live dealer games and sports betting may contribute at a reduced rate as specified in each offer's terms.
Any player found to be systematically exploiting bonus offers — including through arbitrage betting, low-risk wagering strategies designed to clear wagering requirements without genuine gameplay intent, or coordinated play across multiple accounts — will have their bonus balance voided and may have their account permanently closed. 99an's determination of bonus abuse is final.
99an reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. In the event of a dispute concerning a promotional offer, the specific terms applicable to that promotion at the time it was claimed shall govern. General Terms and Conditions take precedence over promotional materials in the event of any inconsistency.
The following activities are strictly prohibited on the 99an platform and constitute a material breach of these Terms, which may result in immediate account suspension, permanent closure, and/or forfeiture of balances:
All casino games available on 99an — including slots, live dealer games, and instant-win games — are provided by licensed third-party game studios including Pragmatic Play, NetEnt, and Hacksaw Gaming. Each game operates using a certified Random Number Generator (RNG) or, in the case of live dealer games, real-time physical dealing processes conducted by professional dealers on camera.
The Return to Player (RTP) percentage for each game is determined by the game provider and is either displayed within the game interface or available upon request from 99an support. 99an does not alter or manipulate the RTP settings of any third-party game. Sports betting odds are set by 99an's sportsbook team and may fluctuate in real time in line with market conditions.
In the event of a disconnection during a game round, 99an's server-side records will be treated as the authoritative record of the game state and outcome. Any wager that was placed and confirmed by the server prior to disconnection will stand as a valid bet.
99an is committed to promoting responsible gaming and providing players with the tools they need to keep their gambling activity within safe, enjoyable boundaries. The following tools are available to all registered players directly from the account settings panel — no support contact is required to activate them:
Players who self-exclude must not attempt to circumvent the exclusion by registering new accounts. Any account opened in violation of an active self-exclusion will be closed immediately and any deposits made will be returned minus any winnings, in line with responsible gaming best practice.
All content on the 99an platform — including but not limited to the 99an brand name, logo, website design, text, graphics, software, game interfaces, promotional materials, and all other original works — is the intellectual property of 99an or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 99an platform solely for your personal, non-commercial entertainment purposes. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the 99an platform without the prior written consent of 99an.
To the maximum extent permitted by applicable law, 99an, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the 99an platform, including but not limited to loss of data, loss of profits, loss of wagered funds due to technical failure, or any unauthorised access to your account.
99an's total aggregate liability to any individual player in connection with any single incident or series of related incidents shall not exceed the total net deposits made by that player to 99an in the thirty (30) calendar days immediately preceding the incident giving rise to the claim.
Nothing in these Terms shall limit or exclude 99an's liability for fraud, wilful misconduct, or any other liability that cannot be excluded by law. 99an does not guarantee uninterrupted or error-free access to the platform and accepts no liability for service interruptions caused by factors beyond its reasonable control, including network outages, payment processor downtime, or force majeure events.
99an collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions and should be read in conjunction with this document. By registering on the 99an platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Your personal data will be used for the purposes of account management, identity verification, payment processing, fraud prevention, responsible gaming compliance, and where you have provided consent, marketing communications. 99an will not sell your personal data to unaffiliated third parties for their independent marketing purposes.
99an reserves the right to amend these Terms and Conditions at any time. Where an amendment is material — meaning it substantially affects your rights or obligations as a player — 99an will provide reasonable notice via email to your registered address and/or a prominent notice on the platform prior to the amendment taking effect.
Non-material amendments (such as corrections of typographical errors, clarifications that do not alter the substance of any clause, or updates to reflect changes in applicable law that do not expand 99an's rights or reduce your rights) may be made without prior notice. The date of the most recent revision will be displayed at the top of this page. It is your responsibility to review these Terms periodically. Your continued use of the platform following any amendment constitutes your acceptance of the revised Terms.
In the event of any dispute, complaint, or query arising from your use of the 99an platform, you should in the first instance contact 99an support via the 24/7 live chat service. The support team will endeavour to resolve the matter promptly, with a target first-response time of under five minutes and a target resolution time of 48 hours for standard disputes.
If you are not satisfied with the response provided by the support team, you may escalate the matter by submitting a formal written complaint to [email protected] with the subject line "Formal Complaint — [Your Account ID]". 99an will acknowledge your complaint within 24 hours and provide a substantive response within 14 calendar days of receipt.
Where a dispute relates to the outcome of a game, a sports betting result, or a technical malfunction, 99an's decision — made on the basis of server-side records and the applicable game or sports rules — shall be final. Where a dispute relates to account management, bonus terms, or payment processing, 99an's decision shall be final subject to the formal complaints process having been completed in full.
If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect.
These Terms and Conditions, together with the 99an Privacy Policy and any specific promotional terms applicable to offers you have claimed, constitute the entire agreement between you and 99an with respect to your use of the platform and supersede all prior agreements, representations, or understandings.
Failure by 99an to enforce any provision of these Terms on any occasion shall not constitute a waiver of 99an's right to enforce that provision or any other provision at a later time.
These Terms and Conditions are published in English. In the event of any inconsistency between an English-language version of these Terms and any translated version, the English-language version shall prevail.
For all general queries regarding these Terms and Conditions, please contact 99an support via the 24/7 live chat available on the platform, or email [email protected]. Email is displayed as plain text only and is not a clickable link.
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